State Farm® Insurance Agent Jeff Ninness
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Clara Callahan
January 8, 2026
"I was so impressed with Connor whom I met with to discuss any changes that might be needed to my auto or home policy. He definitely helped me upgrade my auto policy, but I didn’t want changes to my home policy and he respectfully agreed. Connor was kind, engaging, and even used props to get his points across. And we did spend some time talking about our cats ( We each have 2.), but not too long. P.S. Amanda was helpful too."
"Thank you, Clara, for sharing your experience! I'm happy to hear that Connor was able to assist you with your policy and respect your wishes regarding your other policy. It's great to know that both Connor and Amanda made your visit enjoyable and informative. If you have any more questions or need further assistance, feel free to reach out anytime!"
Stone Schneider
January 7, 2026
"Connor was able to turn an auto quote around super fast! We were in a pinch to get license plates and needed the insurance ASAP, and Connor was able to deliver. Thanks a bunch for the great service!"
"Hey, Stone! Thanks for letting us know that Connor was able to get your auto quote to you quickly. It’s great to hear he could help when you were in a pinch. We really appreciate you sharing your experience!"
William Fifles
December 20, 2025
"I was a walk in customer needing auto insurance. The young man took me to his office and asked a few standard questions. He gave me a quote I could live with and we were done. Just like that. All together I spent 10 to 15 minutes. Fast and easy."
"Thank you for sharing your quick and easy experience getting auto insurance, William! We're glad our team member could assist you efficiently and provide a quote that worked for you. If you ever need anything else, feel free to reach out. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Sophia L
December 20, 2025
"Connor saved the day for me. I called literally 5 minutes before closing on a Friday night during the holiday season, and I needed insurance asap. Connor called me right away and helped me. He even found a great auto insurance for me that was a lot better than the one I had. Jeff - please give him a raise!"
"Thank you, Sophia! I'm so happy to hear about your experience with Connor. It's wonderful to know he was able to assist you promptly and find you a better insurance option. I'll definitely pass along your kind words to him. If you need anything else, feel free to reach out!"
Elizabeth Golding
November 17, 2025
"It is hard when you have worked with one agent for more years than you would like to admit. When Dick Paxton retired, he suggested our next agent, Gus. When Gus retired, he suggested Jeff. Jeff has been taking care of us for years and we are not going anywhere."
"Thank you, Elizabeth, for sharing your experience! I'm happy to know that our office has been able to continue the great service you've come to expect over the years. If there's anything more we can do to enhance your experience, please feel free to reach out. We're here to help!"
lhagvajav lhagvajargal
October 31, 2025
"Perfect service for everyone even doesn’t matter who you are"
"Thank you for your wonderful feedback! I'm happy to know that our service met your expectations. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
Yoriichi
October 31, 2025
"I strongly recommend that guys specifically who has language barriers.they are nice and explain well what you need exactly"
"Thank you, Yoriichi! I'm happy to hear that our team was able to provide clear explanations and assist with any language barriers. We’re committed to making sure everyone feels understood and supported. Let us know if there's anything else we can do for you!"
Rafa Guzman
October 23, 2025
"Thank you Jacke and Sergio for helping me obtain insurance on my fiancées ring they were great at explaining everything and it was such a great price! 10/10"
"Rafa, thank you for your wonderful feedback! I'm happy to hear that Jacke and Sergio were able to assist you with insuring your fiancée's ring and that you found the pricing satisfactory. We’re always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
m babiuch
October 22, 2025
"Connor Heinzmann not only represents this State Farm Office with professionalisman and expertise but also a refreshing approach to customer service."
"Thank you, m babiuch! I'm happy to hear that Connor's professionalism and fresh approach to customer service made a positive impact. Our team is dedicated to providing exceptional service, and it's great to know we're meeting that goal. Let us know if there's anything else we can assist you with!"
Audra Stephens
October 21, 2025
"My family temporarily switched insurance companies and very happily returned to Jeff Ninness' agency with State Farm. The representative that I've been working with is Connor. He is always a pleasure to work with. He is generous with his time, and does his very best to stay informed of your concerns and insurance needs. Plus, he listens to my silly stories. Poor guy. But it is very much appreciated. Thank you, Connor!"
"Thanks for the kind words, Audra! We’re happy to hear Jesse was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Drema Lee
October 17, 2025
"Excellent service. I have had nothing but good experiences with Jeff's agency. Great customer service and I know that my cars, home, etc. are fully protected."
"Thank you, Drema Lee! I'm glad to hear you've had such good experiences with our office. It's wonderful to know you feel confident in the coverage we provide for your cars and home. If there's anything else you need, just let us know!"
Phillip Keenan
September 21, 2025
"I was buying a home, and the process was quite frustrating. Connor was very professional, keeping in contact with my lender, and making sure that everything was taken care of. I'm now a new home owner. Thanks again."
"Phillip, thank you for sharing your experience! I'm happy to hear that Connor was able to assist you professionally. If you need anything else, feel free to reach out."
Safa Chand
September 10, 2025
"They always help with immediately, great customer service. Jacke Madina including all the other staff are very professional ."
"Thank you, Safa! I'm happy to hear that Jacke Madina and the rest of our team provided you with great customer service. We strive to be professional and responsive to all our customers' needs. If there's anything else we can assist you with, just let us know!"
Sherrie G
September 8, 2025
"Had an insurance policy review with Connor today. He was extremely patient and helpful when going through my policies and answering any questions I had. If he wasn’t sure of an answer, he was able to contact Jeff for the answer. I ended up increasing coverage on one of my policies. I left knowing that I had great coverage for all my insurance needs. I have also received great service from all the employees who work at this agency. Highly recommend."
"Thank you, Sherrie! I'm glad Connor assisted you well and that you feel confident in your coverage. It's great to know our team has provided you with excellent service. If you have more questions or need assistance, feel free to reach out anytime!"
Lauren Nitahara
August 19, 2025
"Connor H was a huge help and made switching to State Farm for auto insurance super easy!"
"Lauren, thank you for your feedback! I'm glad to hear Connor made your transition to State Farm smooth and easy. We're always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Josie Villarreal
August 15, 2025
"I needed to get car insurance for my Jeep, so I used the State Farm app to get a quick quote. It came back with a very reasonable price for full coverage. The next business day, Connor Heinzmann followed up with me to offer assistance with the quote I received. He was incredibly helpful and courteous throughout the process. After reviewing the coverage options and pricing with Connor, I signed up without hesitation. The entire process was simple and seamless—and with everything handled paperlessly, I’m now fully set up and ready to go. I really appreciate your help, Connor. Thank you!"
"Thank you, Josie, for sharing your experience! I'm happy to hear that Connor was able to assist you with your insurance needs so effectively. It's great to know that the process was smooth and convenient for you. If you ever have more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Grace Doyle
July 21, 2025
"These folks are great. Connor and Sergio have gone above and beyond, and everyone we have talked to has been very responsive, kind and helpful."
"Thank you for your review, Grace! I'm happy to hear that Connor and Sergio, along with the rest of our team, provided you with such responsive and helpful service. We appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Mazen K
July 14, 2025
"Must read!!! I recently made the switch from Geico to State Farm, and I was lucky enough to get connected with Conner. Hands down, he’s the coolest, most professional, and genuinely helpful agent I’ve ever worked with. He made the entire transition to State Farm seamless and stress-free. Conner has quickly become that go-to person, whether it’s for auto insurance or home just honest guidance. I can’t recommend this location enough. Get connected with Conner—you’ll be in great hands, and he’ll make sure you leave with a smile."
"Thank you, Mazen, for sharing your experience! I'm happy to hear that Conner made your transition to State Farm smooth and stress-free. It's wonderful to know he's been such a helpful resource for you. We appreciate your recommendation and are here if you need anything else!"
Thanh Ho
June 26, 2025
"Connor Heinzmann is an excellent insurance agent at StateFarm Insurance office in Wheeling, IL. He took time to answer all my questions and advise me what should I choose for all my insurance needs. I really appreciate for his help."
"Thank you for your review, Thanh! I'm happy to hear that Connor was able to assist you with your insurance needs and provide helpful advice. We appreciate your feedback and are always here to help with any future questions or needs. Thanks for choosing us!"
Andrea Vazquez
June 18, 2025
"Connor made signing up so easy after running into issues through the online portal. He was flexible with my work schedule and timely with responses, which made the transition to State Farm quick and painless. I’m grateful to have a friendly agent with my insurance!"
"Thank you for your review, Andrea! I'm happy to hear that Connor was able to assist you effectively and make the process smooth. It's great to know that you found the transition to State Farm quick and easy. If you ever need anything else, feel free to reach out!"
Yessenia Esther Iniguez Bassie
June 5, 2025
"Conner was great to talk to! Easy going and understanding! 10/10 will always go back to him for any insurance help!"
"Thank you, Yessenia Esther, for sharing your experience! I'm happy to hear that Conner made your interaction enjoyable and straightforward. We're always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Russell R.
June 2, 2025
"My agent ( Conner ) has always conducted himself in a friendly yet professional manner . Conner’s knowledge of both auto and home insurance is impressive . Conner always takes time to present all of the particulars of both coverages as well as of options that may be preferred. State Farm is fortunate to have such a young man like Conner whose patience and professionalism is admirable ! Russell Gebhardt"
"Thank you, Russell, for your wonderful feedback! I'm delighted to hear about your positive experience with Conner. His dedication to providing detailed information and maintaining a professional yet friendly approach is something we truly value. We appreciate your kind words and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
Brian Zeff
May 29, 2025
"For over 25 years, I have always had positive experiences with Jeff Ninnes State Farm and his entire team. My conversation yesterday with Michelle Henninger was just more of the same. She was very helpful and took her time answering all of my questions. Also, Jeff Ninnes is very, very good looking. This is apropos of nothing. But I just wanted to share it anyways."
"Thank you, Brian, for your kind words and for being a loyal customer for over 25 years! I'm glad to hear that Michelle was able to assist you thoroughly and answer all your questions. Your feedback is greatly appreciated, and it's a pleasure to serve you. If you ever need anything else, feel free to reach out to our office!"
Grace Martin
May 23, 2025
"Jeff and team did an amazing job helping us with a claim for our truck after it was involved in a fender bender. From start to finish with our claim it was handled flawlessly. The communication though the whole process was world class with constant updates and help with the body shop, rental car, etc. I can't say enough good things about State Farm, Jeff Ninness and his entire team. THANK YOU!!!!!"
"Thank you so much, Grace, for your wonderful feedback! I'm glad to hear that our team was able to assist you with your truck claim smoothly. We strive to provide excellent communication and support throughout the process, and it's great to know we met your expectations. If you need any further assistance or have questions in the future, please feel free to reach out. We're here to help!"
K
May 15, 2025
"I needed to buy renters insurance for the first time & was a bit overwhelmed with which company to choose, I’m so glad I chose State Farm and that I got assigned thru their site to Jeff Ninness”s branch . I think their famous jingle was lodged in my head subliminally influencing me about them being there like a good neighbor and this location lived up to the jingles promise . My first point of contact was Amanda & she was very professional, patient, & empathetic. She listened carefully as I explained a particular concern I had . She offered a solution to my concern that she said might be possible and it was beyond what I’d asked for or expected . She didn’t sound worried and so it set my mind at ease. Then my agent Michelle contacted me to let me know thar she had already gotten it all settled & fully taken care of. I didn’t need to go thru the whole story again so they obviously communicate well together . It was all settled and done within a few short hours . Michelle was kind and professional, a great listener, & very reassuring. If I ever need to deal with anything more serious related to claims I feel confident that the same empathy & efficiency she had for this relatively small matter will carry through because she handled this small one with so much care. Everything got done extremely quickly and I am actually left feeling like I do when I entrust something of mine to one of my good neighbors! I’m a nobody client , they didn’t know me when I called and I have a teeny renters insurance policy but they treated me like a valued , prioritized customer and human being from the first moment to the last. 🌸"
"Thank you so much, K—your words truly mean a lot to our whole team. We're glad you chose us and that your first experience with renters insurance felt clear and supported from the start. Amanda always brings a calm, thoughtful approach to every conversation, and it's great to hear how much that helped put you at ease. It makes my day hearing that Michelle picked up right where Amanda left off, and I'm proud of how smoothly they worked together to make sure everything was handled quickly and with care. We know insurance can sometimes feel overwhelming, especially when it’s all new, so it’s important to us that you never feel like just another number. Hearing that you felt listened to and prioritized, even for a small policy, is exactly what we hope every customer walks away feeling. You’re not a “nobody client” to us—every person who reaches out deserves attention, empathy, and a job well done. We're honored to have you with us!"